Why I learned to love Apple

Back in May 2005 we bought an iMac G5. This machine has basically been turned on ever since.

A week ago, it started to shut down unexpectedly. A couple of days ago it shut down entirely, and wouldn't boot back up.

So today we took it to the Geniuses at the Mac store. Without so much as a query or a challenge, they took the machine off us, checked it in, ordered a new power supply, and it should be ready some time next week.

While there, they also switched the battery on my 18 month old Macbook out for a brand new one, as mine wasn't holding as much charge as it used to. No challenges, no fuss.

Not a single penny was spent during the trip (well, we bought a new keyboard for the iMac, but it didn't *need* one).

Apple are an awesome consumer experience.